Privacy Policy

Our commitment to your data.

This policy that you are reading right now answers all questions about how the personal information of all people who relate to BENEFI365 SL is treated and protected through all its products and services.

This website has been rigorously adapted to the provisions of EU Regulation 2016/679, of the European Parliament and of the Council of April 27, 2016. (RGPD) and Organic Law 3/2018, of December 5, on Data Protection Personal and guarantee of digital rights.

I also inform you that, by accepting this Privacy Policy, you give your informed, express, free and unequivocal consent for the Data you provide to be processed by BENEFI365 SL, as responsible for the treatment, and to which the security measures are applied. security, technical and organizational provisions provided for in current regulations.

Responsible for the processing of your personal data

BENEFI365 SL , a Spanish company Registered in Volume 45995, Book 0, Folio 192, Section: 8, Sheet M 808201, Inscription 2, Registry of Madrid – Spain, with address at Paseo Ermita del Santo 40, 28011 – Madrid – Spain and CIF B09787763 (hereinafter, “Benefi365”) is committed to protecting your personal data. This privacy policy (hereinafter, the “Privacy Policy”) will inform you of how we take care of your personal data when you interact with our website (hereinafter, the “Website”) or our platform (hereinafter, the “Platform”). .

Contact information: email ( info @ benefi365 sl . eu ).

How is your data obtained?

As you already know, BENEFI365 SL manages the website: benefi365sl.eu and all its subdomains , where information is provided about the services it offers such as technology, training and services, as well as the management of its clients’ information.

The personal data collected:

  • Subscription form: for users who have subscribed to the newsletter and want to receive daily emails in their inbox. They will receive daily as well as punctual registration on the platform, consider doing so for any commercial or interest reason.
  • Registration Forms: when the user registers to receive any free product. In this case it will automatically be registered in the daily bulletin.
  • Private areas of the platform: to be able to participate in the private sessions and common areas available on the platform.
  • Contracting form: Data is also processed to manage the payment of platform licenses and all operations related to contracting. This includes sending follow-up emails, responses, invoices, receipts, etc.

>> Likewise, BENEFI365 manages user registration data on the subdomains of benefi365sl.eu “Websites”, which Benefi365 SL clients provide service to their clients and users through Benefi365 SL technology. through the websites and spaces hosted on the domains and subdomains of benefi365sl.eu , called “Websites”, the detail is attached:

Personal data that is processed

When you use the Websites, you may provide us or we may collect some of your Personal Data, such as your name, an identification number, an online identifier or one or more elements representative of your physical, physiological, psychological, economic, cultural or social identity. , which may serve to identify you or make your identification possible, by themselves or together with other information that has been collected (“Personal Data”).

“Websites” may collect your “Personal Data” whether you choose to provide it (for example, when you request information from “Websites” through the “Contact” section of the Websites, when you subscribe to the newsletter or when request the Services) and when analyzing your use of the Websites.

The Personal Data that could be processed through the Websites are the following:

  1. Name, contact information and other personal information

In various sections of the Websites, and specifically when you order the Services or when you request information related to the “Websites” Services, you will be asked to submit information about yourself, such as your email address. In addition, whenever you communicate with “Websites” using the contact information provided on the Websites, “Websites” may collect any additional information that you decide to provide.

  1. Special categories of personal data

Certain areas of the Websites (such as the contact form or support chat form) may include free text fields in which you may provide “Websites” with information that may contain Personal Data.

When these are completely free fields, you could use them to disclose (consciously or unconsciously) more sensitive categories of personal data, such as data that reveal your racial or ethnic origin, your political opinions, your religious or philosophical beliefs, or their union membership. The content you provide through these fields may also include – whether you are aware of it or not – other sensitive information related to you, such as genetic data, biometric data, or data related to your health, sex life, or sexual orientation.

“Websites” urges you not to disclose this type of Personal Data, unless you consider it absolutely necessary. Please note that, as required by applicable law, sensitive categories of Personal Data can only be processed with your explicit consent. “Websites” emphasizes the importance of you expressing your explicit consent to process this type of Personal Data, if you decide to share it.

  1. Data that the interested party provides voluntarily

As mentioned in the previous section, certain areas of the Websites allow you to post different types of content to which “Websites” will have access and which may include Personal Data relating to other people.

Whenever you decide to share Personal Data relating to other people, you will be considered an independent data controller in relation to that Personal Data and you will assume all inherent legal obligations and responsibilities. This implies, among other things, that you must indemnify “Websites”, as and to the extent necessary, against complaints, claims or demands for compensation for damages that may arise from the processing of said Personal Data and that may be presented by those persons. whose information you have provided through the Websites.

In any case, if you provide or process Personal Data of a third party when using the Websites, from this moment you guarantee that this processing hypothesis is based on the consent of the third party in question or that you have another legal basis that legitimizes the processing of the data. Personal Data of third parties. Likewise, you assume all responsibility associated with such actions.

  1. Data collected automatically when you send emails or other communications.

When we send emails or other communications, we use tracking systems – with the user’s explicit and free consent – such as pixels or web beacons , in order to detect if the messages are opened, if the hyperlinks contained in the emails are clicked, from what IP address or with what type of browser the email is opened and other similar questions.

  1. Navigation data.

The operation of the Websites, as is the norm for any Internet website, involves the use of computer systems and software procedures that collect information about the users of the websites as part of their normal operation. Although “Websites” does not collect this information to link it to specific users, it is possible to identify those users either directly, through such information, or through the use of other information collected. As such, this information should also be considered Personal Data.

This information includes various parameters related to your operating system and your IT environment, including your IP address, your location (country), your computer’s domain names, uniform resource requested identifiers (“URIs”). English) on the Websites, the time of the requests made, the method used to send requests to the server, the dimensions of the file obtained in response to a request, the numerical code indicating the status of the response sent by the server (” “success”, “error”, etc.) and other parameters related to the user’s operating system and IT environment.

This data is used to compile statistical information on the use of the Websites, as well as to ensure their correct functioning and to identify any failures or abuse that occurs on the Websites. Except for this last purpose, this data will not be kept for more than seven days.

Legitimation for the processing of your data

In compliance with the General Data Protection Regulation (GDPR), these are the bases of legitimacy for the processing of your personal data in relation to various actions within this website:

Consent : To carry out any contact or subscription action, it is a prerequisite to obtain your consent in accordance with this privacy policy. In this context, the legal basis for the processing of your data is based on your permission granted in an informed and free manner.

Commercial Relationship : The processing of your personal data, related to the maintenance of our commercial relationship as a client or user of Benefi365, or as a user or clients, the clients of Benefi365 to whom we provide services with our technology, is legitimized because It is necessary to comply with the contractual obligations derived from said relationship. This means that, if you purchase or subscribe to the programs, the legal basis that supports this treatment is the existence of a contractual relationship established between both parties.

Legitimate interest: The basis of legitimacy for the processing of data of former members is based on the legitimate interest of efficiently managing the administration, as well as guaranteeing respect for the conditions associated with cancellation and re-entry into the platform. This basis of legitimation is in accordance with the principles and guidelines of the RGPD.

Category of data processed

The categories of data that are processed when you subscribe or register: Identification data: name, email address, and those that you can include in the body of the message or through attached documents to evaluate proposals.

In the case of purchasing any of the programs or content for sale, complete tax or billing information is required to prepare the invoice.

On the other hand, your activity is recorded on all the Benefi365 pages described above (benefi365sl.eu and its subdomains ), as well as the extra information that users and/or clients may provide for newsletter, registration, information, completing their information. , payments, activity, needs and desires and any other type of activity and information provided on our websites

For what purpose is your personal data processed?

On all Benefi365 websites there are different systems for capturing personal information and the information voluntarily provided by users is processed for different purposes, in accordance with those indicated in each case and which I detail below:

Users:

  • Send daily advice to subscribers to increase the sales of their businesses thanks to strategies leveraged in technology through the email provided by the user when subscribing.
  • Manage and resolve queries made via email available on the “website” regarding general information about Benefi365, related to the technology and services it provides and the contents of its daily newsletter.
  • Publish some personal data on your website (including your personal image or sound recordings or video) through my “Website” and/or corporate profiles on social networks and/or through any other corporate material, in case would have been obtained by sending testimonials, events or other promotional activity of Benefi365. In the event that the user is the owner of a personal image that has been captured and published, with prior consent, as indicated above, the user may at any time withdraw the consent granted, directing communication to Benefi365 SL, at the address indicated above or through the email address info @benefi365sl. eu , where the contact information clearly appears, which must be accompanied by a photocopy of your DNI/NIF or equivalent document that proves your identity.
  • To promote Benefi365 technology and services: For example, if the User leaves their personal information in one of the contact systems, Benefi365 can use that data to send them information about the technology and services if this is required.

Customers:

Customer data will be processed to comply with tax obligations, perform billing, collection processes and manage the contractual relationship.

Also to comply with a legal obligation that requires it, for example, to respond to a legal process or a requirement from a competent control authority, such as:

  • Provide technology, services and information content about technology, including monitoring , as well as providing support to users and customers. It also includes sharing data, when necessary to provide the service or carry out the transactions you request.
  • The maintenance of the contractual relationship established with the client, in accordance with the nature and characteristics of the contracted services or technology.
  • Control and prevent access to former partners: When a client chooses to cancel their subscription to the technology or has a single payment plan and its term ends , a record of the data associated with their profile will be maintained. This measure is implemented with the purpose of preventing the same customer from subscribing again in the future.
  • Improve and develop new training content and services.
  • To manage the licenses offered on the platform.
  • Moderate and coordinate the community, forums, debates and consultations.
  • On some occasions, voice image data from recordings of sessions or testimonies can be used; in these cases, specific consent is requested for the processing of images for this purpose.
  • Comply with legal requirements, including compliance with court orders, requests and other appropriate legal mechanisms.
  • Provide information to representatives and advisors, including lawyers and tax advisors to help us comply with legal, tax or security requirements.
  • To support and improve the services offered by this company.
  • Other non-identifying data is also collected, obtained through some cookies that are downloaded to the user’s computer when browsing this website, which is detailed in the cookie policy.

Other services:

Certain services provided through the websites could contain particular conditions with specific data protection clauses, such as the sale of programs, technology and everything related. It is an essential requirement that it be read and accepted prior to contracting, which will be reported at all times.

For the technology services that Benefi365 offer to its clients (through benefi365sl.eu), Benefi365 collects and manages the customer data of its clients on their behalf, and does the necessary processing for its clients.

What are your rights when you provide us with your data?

These are the rights you have when you provide information to Benefi365:

Right to Confirmation and Access: You have the right to obtain confirmation about whether we are processing your personal data. Likewise, you can request access to personal data that concerns you.

Right to Rectification or Deletion: You can request the rectification of your inaccurate personal data or, if applicable, its deletion if it is no longer necessary for the purposes for which it was collected.

Right to Cancellation : You have the right to request the cancellation of your personal data when certain conditions are met, such as withdrawal of consent or lack of need for the original purpose.

Right to Limitation of Treatment : In certain circumstances, you can request the limitation of the processing of your personal data, in which case we will keep it only for the exercise or defense of claims.

Right to Oppose: You can object to the processing of your personal data in certain circumstances. In that case, we will stop processing your data, except for compelling legitimate reasons or the exercise or defense of possible claims.

Right to Portability: If the processing of your data is based on consent, the data has been provided by you and the processing is carried out by automated means, you have the right to receive your personal data in a structured, commonly used and machine-readable format. , and transmit them to another controller when technically possible.

Right to Effective Judicial Protection and Claim: You have the right to effective judicial protection and to file a claim with the supervisory authority, the Spanish Data Protection Agency, if you consider that the processing of your personal data violates the RGPD.

To exercise any of these rights, a specific form has been enabled that you can use through the email address info @ benefi365 sl. eu .

If you have any questions or concerns, please do not hesitate to contact us.

How long will your data be kept?

The processed data will be maintained as long as the legal periods established for the conservation of data do not expire, if there is a legal obligation to maintain it, or if this legal period does not exist, until the interested party requests its deletion or revokes the consent granted.

Therefore, the personal data provided will be kept:

  • Clients: As a general rule, the personal data provided by clients will be kept as long as there is a mutual interest to maintain the purpose of the treatment, that is, as long as the commercial relationship with Benefi365 is maintained and during the periods required by the applicable regulations; and/or as long as you do not revoke the consent given or request the cancellation/deletion of your data or opposition to the processing, without prejudice to the conservation that is necessary for the formulation, exercise or defense of potential claims and/or as long as it is permitted by applicable legislation.
  • Subscriber datato my subscription list : from when the user subscribes until they unsubscribe.
  • Data of users/interested parties who contact me through the website and/or profiles on social networks: from the moment the user/interested party and/or their legal representative(s) give their consent until they withdraw it.
  • In other cases, the data will be processed as long as the interested party and/or his/her legal representative(s) do not revoke the consent given or request the cancellation/deletion of the data or opposition to the processing.

To which recipients will your data be communicated?

In accordance with its uses of personal information, Benefi365 may communicate your personal information to recipients who help it promote or support its services (“service providers”).

All service providers enter into a contract with Benefi365, which protects personal information and restricts the use of any personal information in accordance with this policy.

To provide services strictly necessary for the development of the activity, Benefi365 shares data with the following providers under their corresponding privacy conditions:

External service providers (for example, credit card processing services, marketing campaign management, website management, email marketing platform, billing, management and other similar service providers) so that they can perform functions administrative and promotional on behalf of Benefi365.

Among them:

These processing orders may require international data transfers, always being carried out to countries of the European Union, US privacy shield or that have an adequate level of protection in accordance with current regulations.

Data secrecy and security

Benefi365 is committed to the use and processing of the users’ personal data, respecting their confidentiality and using them in accordance with their purpose , as well as complying with their obligation to store them and adapt all measures to prevent alteration. loss, treatment or unauthorized access, in accordance with the provisions of current data protection regulations.

This website includes an SSL certificate. It is a security protocol that ensures that your data travels completely and safely, that is, the transmission of data between a server and a web user, and in feedback, is completely encrypted or encrypted. It also includes Antispam measures, measures against attacks and phishing.

With respect to the confidentiality of processing, Benefi365 will ensure that any person who is authorized to process customer data (including its staff, collaborators and providers), will be under the appropriate obligation of confidentiality (whether a contractual duty or legal), having received the data protection training established by current data protection legislation.

If any security incident occurs, upon becoming aware of it, Benefi365 must notify the Client without undue delay and must provide timely information related to the Security Incident as it is known or when reasonably requested by the Client.

Security Notification and Breach Declaration

Benefi365, takes reasonable and appropriate measures to protect personal information against loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the personal information, however, if Benefi365 , determines that your service data has been misappropriated (including by a Benefi365 employee) has been exposed by a security breach or improperly acquired by a third party, Benefi365 will immediately inform you of such security breach, appropriation or improper acquisition .

Navigation

When browsing Benefi365 websites, non-identifiable data may be collected, which may include IP addresses, geographic location (approximately), a record of how the services and sites are used, and other data that cannot be used to identify the user. user. Non-identifying data also includes data related to your browsing habits through third-party services. This website uses the following third-party analysis services:

  • Analytic : This information is used to analyze trends, administer the site, track users’ movements around the site, and to gather demographic information about our user base as a whole. All of this with the aim of providing a more complete service to our users.

Accuracy and veracity of data

As a user, you are solely responsible for the veracity and correctness of the data you send to Benefi365, exonerating Benefi365 from any responsibility in this regard.

Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep it duly updated. The user agrees to provide complete and correct information in the contact or subscription form.

Doubts and questions about this policy

If you have any questions or concerns regarding this policy or experience privacy-related issues regarding access or correction of your personal information, please do not hesitate to contact us using the forms provided.

You can use the inquiry form or write to the following email address: info @ benefi365 sl. eu .

Most questions and problems related to access to your data can be resolved quickly and efficiently. However, for more complex requests that require more detailed investigation, additional time may be required. Your trust is essential on this website.

Changes to this web privacy policy

We reserve the right to modify this privacy policy to adapt it to product and service development, industry standards or new regulations. If such changes are material, we will do our best to inform you.

Last update: July 25, 2024

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